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Help[Facts] True story
I recieved this today from my sister and thought it was hillarious. Hope you guys like it!
>This is what happened to this employee...
This is a true story from the WordPerfect helpline.
Needless to say the helpdesk employee was fired. However, they are currently suing the WordPerfect organization for "Termination without cause".
Actual dialog of phone conversation between customer and helpdesk employee....
"Ridge Hall computer assistant, may I help you?"
"Yes, well I'm having trouble with WordPerfect."
"What soet of trouble?"
"Well I was just typing along and all of a sudden the words just went away."
"Went away?"
"They disappeared."
"Hmmm...So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank. It won't accept anything when I type."
"Are you still in WordPerfect or did you get out?"
"How do I tell?"
"Can you see the C: prompt on your drive?"
"What's a sea-prompt?"
"Never mind, can you move the cursor around in the screen?"
"There isn't a cursor. I told you, it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen that looks like a TV. Does it have a little loght that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great, follow the cord to the plug, and tell me if it's plugged into the wall."
"....Yes, it is."
"When you were behind the monitor did you notice that there were 2 cables plugged into it, not just one?"
"No."
"Well, there are. I need you to look back there again and find the other cable."
"...Okay, here it is."
"Follow it for me and tell me if it's plugged in securely to the back of your computer."
"I can't reach."
"Uh huh, well can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it;s not because I don't have the right angle, it's because it's dark."
"Dark?"
"Yes, the office light is off and the only light is coming in from the window."
"Well turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power outage."
"A power...a power outage? Aha, Okay we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
"Well yes, I keep them in the closet."
"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then. I suppose. What do I tell them?"
"Tell them you're too stupid to own a computer."
LOL!! I thought it was so funny. I'm also very easily amused, so forgive me if I've wasted your time.:)
Sarahjeanne
>This is what happened to this employee...
This is a true story from the WordPerfect helpline.
Needless to say the helpdesk employee was fired. However, they are currently suing the WordPerfect organization for "Termination without cause".
Actual dialog of phone conversation between customer and helpdesk employee....
"Ridge Hall computer assistant, may I help you?"
"Yes, well I'm having trouble with WordPerfect."
"What soet of trouble?"
"Well I was just typing along and all of a sudden the words just went away."
"Went away?"
"They disappeared."
"Hmmm...So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank. It won't accept anything when I type."
"Are you still in WordPerfect or did you get out?"
"How do I tell?"
"Can you see the C: prompt on your drive?"
"What's a sea-prompt?"
"Never mind, can you move the cursor around in the screen?"
"There isn't a cursor. I told you, it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen that looks like a TV. Does it have a little loght that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great, follow the cord to the plug, and tell me if it's plugged into the wall."
"....Yes, it is."
"When you were behind the monitor did you notice that there were 2 cables plugged into it, not just one?"
"No."
"Well, there are. I need you to look back there again and find the other cable."
"...Okay, here it is."
"Follow it for me and tell me if it's plugged in securely to the back of your computer."
"I can't reach."
"Uh huh, well can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it;s not because I don't have the right angle, it's because it's dark."
"Dark?"
"Yes, the office light is off and the only light is coming in from the window."
"Well turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power outage."
"A power...a power outage? Aha, Okay we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
"Well yes, I keep them in the closet."
"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then. I suppose. What do I tell them?"
"Tell them you're too stupid to own a computer."
LOL!! I thought it was so funny. I'm also very easily amused, so forgive me if I've wasted your time.:)
Sarahjeanne
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