New Post
Search
HelpSome site functions not working
Hi there, I'm having an issue where some things on the site just don't seem to be working for me.
- The 'Names', 'Interact', 'Tools' and account dropdown options in the top bar don't do anything when I click on them, and if I right-click and select 'open in new tab' it just takes me to the same page I'm already on.
- I can open advanced search from the home page (but not from the search results page), and when I hover over the criteria they turn yellow as normal, but clicking on them doesn't reveal the dropdown menus and let me actually enter search criteria.
- The 'More Options' button in the advance search doesn't work for me either.
- When on a specific name's page, the '[key - IPA]' and 'Expand Links' don't function (although I've never clicked on these before, so I'm unsure if they're supposed to lead to a different page)
So far everything else seems to work for me. I've tried refreshing, clearing my cache, even closing and reopening my browser and making sure it's updated. I haven't tried accessing the site on a different browser yet (I'm using Chrome), but I'll edit with the results of how that goes after.
EDIT: So turns out it was an issue with Chrome. I've opened the website on Opera and everything works fine now, hooray! Might be an issue with the latest version of Chrome, but I honestly dunno what specifically it could be.
- The 'Names', 'Interact', 'Tools' and account dropdown options in the top bar don't do anything when I click on them, and if I right-click and select 'open in new tab' it just takes me to the same page I'm already on.
- I can open advanced search from the home page (but not from the search results page), and when I hover over the criteria they turn yellow as normal, but clicking on them doesn't reveal the dropdown menus and let me actually enter search criteria.
- The 'More Options' button in the advance search doesn't work for me either.
- When on a specific name's page, the '[key - IPA]' and 'Expand Links' don't function (although I've never clicked on these before, so I'm unsure if they're supposed to lead to a different page)
So far everything else seems to work for me. I've tried refreshing, clearing my cache, even closing and reopening my browser and making sure it's updated. I haven't tried accessing the site on a different browser yet (I'm using Chrome), but I'll edit with the results of how that goes after.
EDIT: So turns out it was an issue with Chrome. I've opened the website on Opera and everything works fine now, hooray! Might be an issue with the latest version of Chrome, but I honestly dunno what specifically it could be.
This message was edited 8/24/2023, 8:52 PM
Replies
It sounds like the site's Javascript did not load properly. It seems to be working fine with my version of Chrome. Are you still having issues under Chrome?
Just checked again today, and yep, it's still happening on Chrome. It's not too much of an issue for me though, since I was thinking of changing browsers anyway, and as I said in my edit it works fine on Opera.
I haven't heard from any other Chrome users, so I suspect it might be isolated to you. If you want to try again with Chrome, you could try clearing your cache.
"Clear browsing data" > select "Cached images and files" > "Clear Data"
That should force the Javascript files to download again from this site.
"Clear browsing data" > select "Cached images and files" > "Clear Data"
That should force the Javascript files to download again from this site.
Tried it again today, this time had everything ticked when clearing my cache, and still no dice. As far as I know, I haven't been doing anything differently, and I'm not having this issue on any other website. This becoming quite the puzzle.
Is there any chance that browser extensions might be the cause of your issues - extensions that so far you have only been using in Chrome, but not in Opera?
Some ad blockers and other security-based extensions can cause issues with Javascript, especially if their security settings are set too high or too strict.
Some ad blockers and other security-based extensions can cause issues with Javascript, especially if their security settings are set too high or too strict.
Encountered something that might be somewhat related
Hmm... I think I might have noticed that there is something amiss as well - at least on mobile!
Now, I was tired at the time, so I might possibly be misremembering things somewhat. But yesterday, I searched for namesakes for Ralph and there were none! The page (see link below) said: "There were no namesakes found for Ralph."
https://www.behindthename.com/name/ralph/namesakes
I remember thinking how odd it was that there were no namesakes on BtN for such a well-known name. "Not even Ralph Waldo Emerson is on there?!" I thought. But now that page is filled with namesakes, so I guess that issue has since been resolved.
However, there remains something wonky with Ralph. On the entry page for the name, the 'Namesakes' tab is absent (at least for me):
https://www.behindthename.com/name/ralph
And if you type 'Ralph' in the search bar at the very top of the page, then the option 'Ralph namesake search' does not show - which it should!
Currently, the only way to find namesakes for Ralph is to navigate to the page listed below and type 'Ralph' in the search bar there:
https://www.behindthename.com/namesakes/
That's not how things are supposed to be, right? *frowns in confusion* I mean, at this point I'm once again tired, so I hope I'm not misinterpreting things somehow (or something along those lines). :s
Hmm... I think I might have noticed that there is something amiss as well - at least on mobile!
Now, I was tired at the time, so I might possibly be misremembering things somewhat. But yesterday, I searched for namesakes for Ralph and there were none! The page (see link below) said: "There were no namesakes found for Ralph."
https://www.behindthename.com/name/ralph/namesakes
I remember thinking how odd it was that there were no namesakes on BtN for such a well-known name. "Not even Ralph Waldo Emerson is on there?!" I thought. But now that page is filled with namesakes, so I guess that issue has since been resolved.
However, there remains something wonky with Ralph. On the entry page for the name, the 'Namesakes' tab is absent (at least for me):
https://www.behindthename.com/name/ralph
And if you type 'Ralph' in the search bar at the very top of the page, then the option 'Ralph namesake search' does not show - which it should!
Currently, the only way to find namesakes for Ralph is to navigate to the page listed below and type 'Ralph' in the search bar there:
https://www.behindthename.com/namesakes/
That's not how things are supposed to be, right? *frowns in confusion* I mean, at this point I'm once again tired, so I hope I'm not misinterpreting things somehow (or something along those lines). :s
That's strange, the site's big name index did not have the "namesakes" flag set for Ralph. I've fixed that one name, but it looks like I should rebuild the index (later tonight).
Yikes - for your sake, I hope that is a fully automated process rather than a manual one! O_o And thank you for fixing the problem with Ralph so quickly! :D
If I'm understanding your issue correctly, you're saying you were able to go to the entry page for Ralph—and through that page access the related namesakes—but now you can't, right?
Just had a go at it myself on mobile and on desktop. Sure enough, I don't see that tab (or even the Nameday one) for Ralph, but all the other names I've looked at have those tabs, so it doesn't seem to be just you. While I can't say for certain if it's connected, the next newest thread by fullstuffing talks about a user that had been deleting categories, so maybe something similar happened? Best to see what an admin has to say about it.
Just had a go at it myself on mobile and on desktop. Sure enough, I don't see that tab (or even the Nameday one) for Ralph, but all the other names I've looked at have those tabs, so it doesn't seem to be just you. While I can't say for certain if it's connected, the next newest thread by fullstuffing talks about a user that had been deleting categories, so maybe something similar happened? Best to see what an admin has to say about it.
Yes, that's right! :)
Thank you for taking the time to investigate the issue yourself and reassure me that I was not alone in this. Fortunately, Mike has by now identified the cause and fixed the problem accordingly! \o/